At Silsilaa, we are committed to protecting your personal information and ensuring your privacy. This policy outlines how we collect, use, and safeguard your data when you shop with us.
Information We Collect
To process your orders and enhance your shopping experience, we collect the following personal information:
- Name
- Contact details (email address, phone number, shipping address)
- Payment information (processed securely via encrypted payment gateways)
- Order history and preferences
How We Use Your Information
Your data is used for the following purposes:
- Order processing, fulfillment, and delivery
- Customer support and communication
- Improving our products and services
- Marketing communications (only with your consent)
Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, misuse, or disclosure.
Sharing of Information
We may share your data only in the following cases:
- With third-party service providers (e.g., payment processors, shipping partners) necessary to fulfill your orders
- When required by law (e.g., government authorities, legal compliance)
- Never for unauthorized marketing or sale to external parties
Your Rights
You have the right to:
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Access, correct, or delete your personal data
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Opt out of marketing communications
-
Withdraw consent for data processing (where applicable)
Policy Updates
We may update this privacy policy periodically to reflect changes in laws or business practices. Any revisions will be posted on this page.
Contact Us
For questions, requests, or concerns regarding your privacy, please contact us at:
📧 Email: info@silsilaa.pk