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Privacy Policy

At Silsilaa, we are committed to protecting your personal information and ensuring your privacy. This policy outlines how we collect, use, and safeguard your data when you shop with us.

Information We Collect

To process your orders and enhance your shopping experience, we collect the following personal information:

Name
Contact details (email address, phone number, shipping address)
Payment information (processed securely via encrypted payment gateways)
Order history and preferences

How We Use Your Information

Your data is used for the following purposes:

Order processing, fulfillment, and delivery
Customer support and communication
Improving our products and services
Marketing communications (only with your consent)

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, misuse, or disclosure.

Sharing of Information

We may share your data only in the following cases:

With third-party service providers (e.g., payment processors, shipping partners) necessary to fulfill your orders
When required by law (e.g., government authorities, legal compliance)
Never for unauthorized marketing or sale to external parties